AG’s office warns of texting scam


Staff Report



CHARLESTON — Attorney General Patrick Morrisey warned consumers Tuesday, February 9, about a texting scam targeting personal information.

The office has received numerous reports within the past 24 hours from across the state in regard to this scam.

Reports indicate targeted consumers receive a text referring them to www.iphoneapplefirm.com. The text message further reads, “Important! Confirm your security account details to avoid your account from being permanently blocked.”

A similar message refers consumers to www.certificatefirm.com and reads, “As a valued US account customer, we want to make you aware of a situation that has occurred related to your address.”

“Texting is a quick and easy way to communicate,” Attorney General Morrisey said. “It also is a quick and easy method scammers may use to steal personal information.”

The Attorney General’s Consumer Protection Division offers the following advice for those receiving such a message:

  • Don’t text back. Legitimate companies won’t ask you to verify your identity through unsecure channels, like text message or email.
  • Don’t click on links within the message. Links can install malware on your device and take you to spoof sites to get your information.
  • Report the message to your cell phone carrier’s spam text reporting number. If you’re an AT&T, T-Mobile, Verizon, Sprint or Bell customer, you can forward the text to 7726 (SPAM) free of charge.

Just over a month ago, Attorney General Morrisey joined 18 other states in asking the Federal Communications Commission to maintain restrictions on commercial text messages. The bipartisan letter requested FCC preserve current regulations and reject a petition that would allow entities to engage in less controlled high-volume messaging campaigns.

If you believe you have been the victim of this scam or any other scam, contact the Attorney General’s Consumer Protection Division at 1-800-368-8808 or visit the office online at www.wvago.gov.

Consumers can stay up to date with the latest scams by signing up for email alerts from our office at http://bit.ly/WVScamAlert.

Staff Report

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